Welcome to genuinegenerics.com (“Website”). These Terms and Conditions (“Terms”) govern your use of our website and the purchase of any products from us. By accessing our site or placing an order, you agree to be bound by these Terms. Please read them carefully.

1. Acceptance of Terms & Eligibility

  • By using genuinegenerics.com, you confirm that you are at least 18 years of age (or the age of majority in your jurisdiction) and have the legal capacity to enter into a binding agreement.
  • If you do not agree to all of these Terms, you must immediately cease using our website and services.

2. Nature of Service & Medical Disclaimer

  • Online International Pharmacy: We operate as an international facilitator and supplier of generic pharmaceutical products shipped from various global jurisdictions.
  • Not a Substitute for Professional Medical Advice: Content provided on this website is for informational purposes only and does not substitute for professional medical advice, diagnosis, or treatment.
  • Prescription Requirements: While we strive to ensure compliance, you warrant that you have consulted a licensed physician and hold a valid prescription for any prescription medications ordered through our platform.

3. Orders, Pricing, and Payment

  • Right to Refuse: We reserve the right to refuse or cancel any order at our sole discretion, including for suspected fraud, pricing errors, or shipping restrictions.
  • Pricing Changes: All prices are subject to change without notice. We are not liable for typographical or pricing errors listed on the site.
  • Billing: Payments must be successfully processed prior to order fulfillment and shipping.

4. International Shipping, Customs, and Delivery

  • No Customs Clearance Guarantee: We ship internationally, but we do not guarantee customs clearance. You, the buyer, are solely responsible for complying with the laws, regulations, and import requirements of your destination country.
  • Seizures and Duties: We are not responsible for any packages delayed, inspected, held, seized, or destroyed by customs or regulatory authorities. No refunds or reshipments will be issued if your package is confiscated by customs. You are also responsible for any import duties, taxes, or clearance fees.
  • Delivery Estimates: Shipping times are estimates only. We are not liable for carrier delays, postal strikes, or international transit issues.

5. Limitation of Liability & Disclaimer of Warranties

  • “As Is” Basis: The website and all products are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied.
  • Limitation of Liability: To the maximum extent permitted by law, genuinegenerics.com, its owners, operators, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website or the consumption of products purchased.
  • Product Efficacy: We source generic medications from reputable manufacturers, but we make no explicit warranties regarding individual therapeutic outcomes or side effects.

6. Indemnification

You agree to indemnify, defend, and hold harmless genuinegenerics.com, its directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of your breach of these Terms, your violation of any third-party right, or your violation of any import/export laws regarding pharmaceuticals.

7. Governing Law and Dispute Resolution

  • These Terms shall be governed by and construed in accordance with the laws of our primary operational jurisdiction, without regard to its conflict of law principles.
  • Any disputes arising from these Terms or your use of the website shall be resolved exclusively through binding arbitration or within the competent courts of our operating jurisdiction.

8. Modifications to Terms

We reserve the right to update, change, or replace any part of these Terms by posting updates on genuinegenerics.com. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.